Managing a Computer Security Incident Response Team (CSIRT)

So, you have a computer security incident response team (CSIRT) in place to combat cybercriminals and ensure the security of your infrastructure.

What's next?

While setting up your cyber battle team is one thing, managing it is a whole other ball game—and if you aren't able to win at this, your security investments can easily go to waste.

Here are a few things this course will teach you about empowering your team with what they need to keep threats at bay, manage incidents, and give you peace of mind about cyber security.


You will get tips on evaluating candidates and hiring staff to add on to your existing team or to build a new one from scratch.


This course will help you gain a pragmatic view of the issues you can face now and in the future—so that your teams can be prepared for them.


You'll get actionable advice on training your teams on how to identify critical information, report, keep logs, and make the most of data.


You will get tips on establishing effective working relationships and keeping your teams motivated to do the best they can for the enterprise.


Building service capacity is something you will need going forward. This course will teach you how to be strategic and careful through the process.


If an incident occurs, you need to report it and work with law enforcement to resolve the issue. The course covers all aspects of this part, acting as a guidebook.


The course outlines the best policies and procedures you need to use to achieve workplace harmony and optimal efficiency.

It’s time for you to learn how to drive your teams to do better.

The course provides the skills to manage Cyber Battle Teams or in technical term Computer Security Incident Response Teams (CSIRTs). The course takes a pragmatic view of the issues that they will face in operating an effective team. 

The course provides insight into the work that the Cyber Battle Team staff may be expected to handle. The course also provides you with an overview of the incident handling process and the types of tools and infrastructure you need to be effective. 

Technical issues are covered from a management perspective. You will gain experience with the type of decisions they might face regularly.

Hi, I’m Chris Ward

Chris is the Managing Director of a company Cyber365 whose core business is providing professional cyber training and awareness for organisations in the APAC region. Chris is an advisor to boards and Chief Executives to help understand that Cyber Security is not an Information Technology problem alone and that it is an organisation-wide responsibility. Cyber 365 is a Software Engineering Institute (SEI) Partner and certified provider of SEI Cyber courses. He is now having set up three organisations as SEI partners in New Zealand, of which only 11 have in the last 30 years. Chris has recently written and lectured for a post-graduate diploma in Cyber for the University of the South Pacific in Fiji and is presently writing a new Cyber Degree for Victoria University and the University of Hanoi.

Start developing your team today!