Moving Up: Inspire Employees to Succeed
It is critical for employees to want to move up.
One thing that limits employees growth is that they don’t dream–they feel secure and content. For many reasons — low self-worth, being complacent, lack of ambition — they do not believe that they can move up and accomplish more. Ideal employees think Big.
Work diligently to become indispensable.
Achieve their goals and make their dreams come true.
Employees who succeed get ahead by doing more, and working creatively—being extraordinary by being faster, more remarkable and more human.
Customer Service Specialist
Author of the First in the World Customer Service Program
Service Strategy Consultant
Internationally recognised Customer Service Strategist
Best Selling Author
Called the "Guru of Customer Service" by USA Today and Entrepreneur Magazines